Making A Purchase Making a purchase could not be easier. Just browse our Site, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment.

We accept Visa, Switch and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Delivery Schedule We will normally send your order to you in 2-3 working days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 17.5% VAT and is included in the price Displayed.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer.

They are not held in clear text on any web site.

Privacy Policy
Grainger Group Ltd. do not disclose buyers' information to third parties. Cookies are used on this shopping site as an optional facility to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy

1. You can only exercise the right to cancel your order if the goods are still in a re-saleable condition

2. Goods can be returned to us at your own cost, unless we are at fault when collection will be arranged.

3. We will not be liable for any delay in delivering the goods, which are due to events or circumstances beyond our control, or for any business loses.

Grainger Group Ltd. conform at all times to the Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm